Last week I attended the 2010 Business Innovation Factory Collaborative Innovation Summit in Providence, Rhode Island (referred to as BIF-6). There were so many thoughtful presentations that I hesitate to merely highlight a few. After taking a couple days to mull it over I’ve decided to select a few presentations that will be most relevant to the themes I typically write and speak about i.e. leadership, connection, employee engagement, productivity and innovation. Below are brief descriptions of several presentations from the conference. For those who want to hear these or other presentations, you can access them at this link.
Category Archives: E Pluribus Partners
To Impart Your Values
How do you impart values to the people you are responsible for leading, including your children? Recently I had the opportunity to watch a leader who does this well. I’d like to share three critical actions that I believe are necessary to impart your values and I think you will be inspired by and learn from his example.
1. Communicate Your Values, Upfront and Often
Leaders need to lead courageously by telling people what they believe. Ted (not his real name) has developed a small, pocket-sized, laminated card that describes his values and has given the card to all of the employees of his company. The contents on the card define what behavior Ted expects of himself and of the people he is responsible for leading. Each morning a one-page sheet entitled “Connect” is circulated throughout Ted’s company that includes a story about employees living out one of the values. Work groups meet briefly each morning to review the Connect sheet.
One morning I attended a session that Ted holds each week with his leadership team and a select number of potential leaders. There were about 30 people in attendance. Ted stood upfront where he spoke and facilitated the session. During the time the group discussed one chapter in a leadership book they were reading together. About one-third of the 60-90 minutes session is set aside for small group deliberations. The material they covered the day of my visit was on the value that is most important to Ted: caring about people. Studying great books is an ideal way to learn and grow, and to bring the team together. This shared practice also helps maintain awareness of and reinforce the importance of Ted’s values.
2. Live Your Values Daily
It is said that values are caught not taught. I don’t agree. Values are taught and caught. Both are critical.
The Collective Wisdom of Relationship-Centered Networks
When individuals feel like valued members of a group, it boosts a host of positive outcomes including superior decision-making, employee engagement, employee motivation, strategic alignment, organizational learning, cooperation, productivity, innovation and overall performance. This applies to groups of all sizes including classrooms and schools, families, business and government organizations, hospitals, sports teams and the social sector. Strong relationships are key for any group to achieve the benefits enumerated above.
In an earlier post, I wrote about the University of Chicago research on relational trust that I learned about from my friend Parker Palmer. For those of you who are interested in relational trust and the wisdom of crowds, I encourage you to check out this fascinating interview my friend Robert Morris, the freelance writer, did with Alan Briskin, co-author of The Power of Collective Wisdom. In the interview, Briskin and Morris discuss relationship centered networks that tap into collective wisdom.
For those of you who read Robert Morris’ book review and interview, you will see why I believe he is among the very best at what he does. In addition to being a well-organized, clear writer, Morris is a Renaissance man who always sprinkles his writings and interviews with thoughtful insights drawn from remarkably diverse fields of knowledge. Check out his book reviews and interviews at this link and you’ll see what what I mean.
When Good Blooms from Gloom
Two stories in The New York Times this weekend reminded me that good often blooms from gloom. In “Detroit Goes from Gloom to Economic Bright Spot,” Bill Vlasic writes that the American automobile manufacturers are emerging from a near-death experience as leaner, more grounded, humbler, and more long-term oriented organizations. In a different field altogether, that of men’s professional basketball, Scottie Pippen was inducted into the Basketball Hall of Fame yesterday. Read about it in “Stepping Out of Jordan’s Shadow, Pippen to Enter Hall.” I was inspired to learn about Pippen’s remarkable climb from humble origins and how he came back from an embarrassing episode that occurred years ago when he refused to play in a crucial game. Pippen learned from his mistake then moved on to become an even better player, leader and human being.
There is real wisdom in these stories. As human beings, we are imperfect. Good times often puff us up and develop hubris in our character (i.e., over-confidence, arrogance and the negative aspects of pride). This applies to organizations as well as to individuals. Tough times, on the other hand, as hard as they may be, are opportunities to develop the humility we need to thrive over the long-term.
How does humility help us thrive? When we are humble, we are more likely to seek, listen to and consider the opinions and ideas of others. Facing difficulties, we are more likely to reach out to God and to our family and friends for help rather than see ourselves as self-sufficient. In a state of humility, we are more likely to develop a number of other character strengths such as kindness, graciousness, gratitude, patience and perseverance or fortitude.
Are you going through tough times? If so, I suggest the following:
1. Devote time each day to prayer. When I pray, I like to focus on thanking God for the many blessings in my life and I pray for the needs of others as well as for wisdom in the important decisions I must make.
2. Make a list of things for which you are grateful. My wife’s list might include M&Ms, the color red, video chatting with our daughters, reading the newspaper in her pajamas, and having survived both breast and advanced ovarian cancer. Counting our blessings gives us perspective. The negativism of today can influence us so that, without our even being aware, we get caught up in it (a condition that sociologists describe as “emotional contagion”).
3. Spend time each day conversing and connecting with family members, friends and colleagues at work. Find out what’s going on in their lives. If you face important decisions, talk them over with others to gain a balanced perspective. This is a huge energizer for me (and I’m somewhat introverted).
4. Regularly reach out to help or encourage someone in need. Serving someone else is one of the best ways to lift your own spirit and the spirit of the people around you. Just try it and you’ll see!
I know from experience that these four simple practices can make a difference in your attitude and behavior. They will help you persevere through tough times, after which you will most likely emerge even better than you were before. While these practices may or may not make you economically wealthier, they will most certainly bring you a wealth of even greater value.
In Addition to Competence, College Building Character and Connection
A trusted friend and former colleague of mine at Morgan Stanley recently praised Andy Chan’s work at Wake Forest University to help students understand and develop character, then discover their passion and a career path to match it. Here’s a great article about Chan’s work from the Chronicle of Higher Education entitled “Finished College. Now What?”
Chan’s work fits well with our mission to develop strength of character and connection in organizations (you can learn why we believe character strengths are so important for individual, organizational and societal health in the Connection Culture Manifesto that was published by changethis.com). I’ll be learning more and writing future blog posts about Andy Chan and Wake Forest’s work so stay tuned.
Brain Research: To Improve Learning, Use Whole Body
We learn best when we think, feel and do. That’s the message of Dr. Adele Diamond, a cognitive developmental neuroscientist who currently teaches at the University of British Columbia in Canada. We might refer to this as “whole body learning.” According to Dr. Diamond, the executive function of the brain — the prefrontal cortex — works best when we go beyond the rational mind by also involving emotions and physical behaviors. That makes sense since the more we involve other parts of the brain, the more neural connections we make that reinforce learning.
The implications are wide-ranging. It reminds me of Howard Gardner’s theory of multiple intelligences and Robert Sternberg’s identification of different thinking styles. The more we incorporate different approaches to learning that speak to diverse individuals who are wired to learn differently, the greater the probability they will in fact learn.
Are you using more than analytic, rational methods of learning? Do you use stories to move people emotionally? Do you employ exercises that require people to behave in ways that will help them learn?
For those who want to go deeper, there a fascinating hour-long interview of Dr. Adele Diamond by Krista Tippett of American Public Radio’s “Speaking of Faith” program that you can hear at this link.
Video Training: Connection Cultures in Churches
Some of you know that in addition to speaking and teaching leadership at organizations such at Google, NASA, Johnson & Johnson and the University of Virginia’s Darden Graduate School of Business, Jason Pankau and I frequently speak in churches about how Judaeo-Christian values lived out create what we refer to as a “Connection Culture.” To learn more, watch the following video series of Jason Pankau teaching a workshop on Connection Cultures for Churches.
Session 1 – The Case for Connection
Session 2 – Creating a Connection Culture
Session 3 – Inspiring Identity
Session 4 – Knowledge Flow
Session 5 – Committed Members and Servant Leaders
US Navy and U2: What Connection?
The US Navy and U2 in the same article! Huh?
That’s right. It’s true. Check it out for yourself.
The Leader to Leader Institute just posted an article on its website that Jason Pankau and I wrote for the Summer edition of the Leader to Leader Journal. The article features the stories of the US Navy’s former Chief of Naval Operations (CNO) Admiral Vern Clark, and Bono, the lead singer of the rock band U2. The article is about the topic of connecting with “core employees” to boost strategic alignment, employee engagement, productivity and innovation. Here is a link to the article entitled “To Boost Performance, Connect with the Core.”
Trifecta: Top Leadership Blogs, Top Online Influencers on Leadership, Alltop Leadership
Online MBA Rankings
Forgive me for this self indulgent, celebratory post. Recently, I learned that MichaelLeeStallard.com was recognized as one of the top ten blogs on leadership by an organization that ranks blogs. Earlier this year, our blog received a similar honor from Jurgen Noop. It was my good fortune to also recently be recognized by HR Examiner as a “Top 25 Online Influencer on Leadership.” (You can learn more about it at this link as well as in a podcast about the online influencer list with Peter Clayton of Total Picture Radio.) To top it off, MichaelLeeStallard.com was just added to Guy Kawasaki’s Alltop.com Leadership Blogs List. (I would do a dance over all this good news but my teenage daughters would laugh up-roariously at the ridiculous sight of their father dancing.)
Adams Family Character
This weekend, my wife Katie and I went for a rare getaway to Boston, about a three hour drive from our home in Connecticut. Our primary interest was to see the home of the Adams family, not of the television sitcom fame, however. We were interested in seeing the other Adams family, John and Abigail Adams, and their son John Quincy Adams. Katie and I much admire the Adams’s for their character, their faith and the positive impact they had America.
As it turned out, Sunday was the birthday of John Quincy Adams. When we visited the tombs of the Adams’s we saw a wreath on John Quincy Adam’s tomb sent from President Obama.
The highlight of the trip for me was seeing the Mendi Bible that was given by the Mendi men to John Quincy Adams in thanks for representing them in their successful case to win their freedom, a case that went all the way to the U.S. Supreme Court. The Mendi Bible is kept in a safe except on the weekend of John Quincy Adams’s birthday when it is on display in the Adams’s library adjacent to their home in Quincy, Massachusetts.
The tour guide let me read a copy of the letter the Mendi Men presented to John Quincy Adams at the time they gave him the Bible. The letter expressed their gratitude to President Adams, how much the Bible meant to them during their time in prison and how they continue reading it now that they are free. President Adams wrote back to the Mendi that “it was from that book that I learnt to espouse your cause when you were in trouble.”
The story of the Mendi men was captured in Stephen Spielberg’s highly acclaimed movie “Amistad,” which I encourage you to see. In 2007, Deval Patrick, Massachusett’s first African-American governor, was sworn in using the Mendi Bible (you can read about it in this Boston Globe article.)
Near the church where the Adams’s are entombed, there is a statue of young John Quincy at around nine years old holding the hand of his mother Abigail. She was a remarkable woman of faith, wisdom and courage. Knowing the stories of John and Abigail Adams it should come as no surprise that their son went on to become America’s sixth president and later a defender of liberty and justice in the case of the Mendi’s. As historian David McCullough wrote,
“While there are indeed great, often unfathomable forces in history before which even the most exceptional of individuals seem insignificant, the wonder is how often events turn upon a single personality, or the quality we call character.”
The Adams’ family was a tremendous example of strength of character in action. I was encouraged learning more about them.
Learning about and celebrating the stories of individuals who have good character is one way we can be encouraged to live up to their example. By developing habits that reflect strength of character in our lives and teaching the stories of role models such as the Adams’s to our children we help them develop good character too.