6 Actions Help ABC News Perform at the Top of Its Game

Photo of employees working at ABC News New York

ABC News does it right when it comes to workplace culture. Recently, I sat down with Zach Toback, Vice President, News and Non-Fiction Production & Studio Operation at ABC News in New York City and Ann Louden, Director of the TCU Center for Connection Culture. Ann and I wanted to learn how ABC News stays at the top of its game as a leader in an extremely competitive, demanding industry.

I’m looking forward giving a presentation at the upcoming ATD International Conference & Exposition. In it, I’ll talk about how the 3V leadership model helps organizations to create healthy, life-giving cultures that combat toxic stress and improve performance. If you are attending the conference, I hope that you will join me for this informative session.

Date: May 22, 2016
Time: 3:00-4:00 p.m.
Event: Presentation at ATD International Conference & Exposition
Topic: 3V Leadership Model: Developing a High-Performance, Life-Giving Culture
Sponsor: ATD
Venue: Colorado Convention Center
Location: 700 14th Street
Denver, Colorado 80202
Public: Private
Registration: Click here to register.

3 Practices to Protect Your People from Toxic Stress and Burnout

Doctor suffering from burnout

Burnout is on the rise in healthcare. Increased stress and complexity, and the demands to achieve higher productivity are taking a toll. Each year nearly 400 physicians commit suicide, more than double the rate of the general population. Healthcare workers are also susceptible to anxiety, depression and addiction. What can be done?

Do You Have “Still Face” Managers in Your Organization?

Robot Representing Still Face Manager

Do you have “still face” managers in your organization? By still face managers, I mean supervisors whose lack of emotion makes it difficult for them to connect and to get people fired up. They seem unable to express appropriate emotion when interacting with others. The disconnection the other person experiences can be confusing, discouraging or lead to reaching a wrong conclusion.

I look forward to giving the afternoon keynote address at the 2016 Annual Sharing Day hosted by NJ Organization Development. This year’s program will focus on exploring a deeper understanding of what’s really needed from leaders in today’s chaotic and ever changing business climate. Click the links below for registration details.

Date: May 5, 2016
Time: 7:00 a.m. - 5:00 p.m.
Event: NJ Organization Development Annual Sharing Day
Sponsor: NJ Organization Development (NJOD)
Venue: Ramada Plaza Inn, Newark Airport
Location: 160 Frontage Road
Newark, NJ 07114
Public: Public
Registration: Click here to register.
More Info: Click here for more information.

The healthcare industry is battling high rates of burnout. Each year, nearly 400 physicians commit suicide – more than double the rate of the general population. In this article published by Becker’s Hospital Review, I explain how healthcare organizations can combat this crisis by fostering Connection Cultures.

Date: April 29, 2016
Appearance: 3 Practices to Protect Your People From Toxic Stress and Burnout
Outlet: Becker's Hospital Review
Format: Other

Leading with Character: Citizenship

Team with hands in center

Definition of Citizenship

Citizenship (social responsibility, loyalty, teamwork) is working well as a member of a group or team; being loyal to the group; doing one’s share.

Citizenship in Today’s Organizations

The historian and bestselling author David McCullough observed that, “little of consequence is ever done alone.” McCullough recognizes history has repeatedly shown that groups are essential to progress and impact on the world. That’s why citizenship is so important. When people are good citizens (members) of teams or organizations, they give their best efforts and strive for excellence in their work, and often go “above and beyond the call of duty.” They also align their behavior with team/organizational objectives and values and they cooperate, encourage and help their colleagues.

Leading with Character: Integrity

Man with integrity

Definition of Integrity

Integrity can be defined as always interacting with others ethically and honorably. People with integrity aspire to the highest ethical standards and expect the same behavior of others. They conduct themselves honorably in any situation that may arise. They treat every person with respect and fairness. They are straightforward and forthright, expressing themselves with clarity, so that others always understand what is being communicated. They approach their work with honesty, and having made a commitment, keep their word.

Leading With Character: Gratitude

Thank you card to express gratitude

Definition of Gratitude

Gratitude is being aware of and thankful for the good things that happen; taking time to express thanks.

Why Gratitude Matters

The word gratitude is based on the Latin root gratia which means “grace,” “graciousness,” and “gratefulness.” Religious thinkers and moral philosophers throughout history have long appreciated gratitude. Only recently, however, have scientists come to appreciate the positive influence gratitude has on human and organizational performance. 

Recently, I had the pleasure of taking part in a webinar hosted by Everyday Ambassador, a consulting firm that brings the principles of connection to individuals, schools, and organizations involved in volunteering, travel, and study abroad. Watch the video of our full conversation.