Definition of Citizenship

Citizenship (social responsibility, loyalty, teamwork) is working well as a member of a group or team; being loyal to the group; doing one’s share.

Citizenship in Today’s Organizations

The historian and bestselling author David McCullough observed that, “little of consequence is ever done alone.” McCullough recognizes history has repeatedly shown that groups are essential to progress and impact on the world. That’s why citizenship is so important. When people are good citizens (members) of teams or organizations, they give their best efforts and strive for excellence in their work, and often go “above and beyond the call of duty.” They also align their behavior with team/organizational objectives and values and they cooperate, encourage and help their colleagues.

Definition of Integrity

Integrity can be defined as always interacting with others ethically and honorably. People with integrity aspire to the highest ethical standards and expect the same behavior of others. They conduct themselves honorably in any situation that may arise. They treat every person with respect and fairness. They are straightforward and forthright, expressing themselves with clarity, so that others always understand what is being communicated. They approach their work with honesty, and having made a commitment, keep their word.

Definition of Gratitude

Gratitude is being aware of and thankful for the good things that happen; taking time to express thanks.

Why Gratitude Matters

The word gratitude is based on the Latin root gratia which means “grace,” “graciousness,” and “gratefulness.” Religious thinkers and moral philosophers throughout history have long appreciated gratitude. Only recently, however, have scientists come to appreciate the positive influence gratitude has on human and organizational performance. 

Definition of Creativity

Creativity is thinking of novel and productive ways to conceptualize and do things.