Connect by Holding Individual Knowledge Flow Sessions

Business People Sharing Knowledge#46 Hold Individual Knowledge Flow Sessions

Begin by making a list of the people you must interact with in order to perform your work well. Similar to Group Knowledge Flow Sessions, in meeting with individuals, share your Vision for what relevant actions need to be taken in your work with them, who you see as responsible for each action, and when it needs to be completed; ask them to tell you “what’s right, what’s wrong and what’s missing” from your thinking; and consider their ideas and opinions to learn from them and show you value them.

This is the forty-sixth post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others. Although the language, attitudes and behaviors focus on application in the workplace, you will see that they also apply to your relationships at home and in the community.

Seek Ideas and Opinions in Group Knowledge Flow Sessions

Man having an idea#45 Seek Ideas and Opinions in Group Knowledge Flow Sessions

When leading Knowledge Flow Sessions, share with participants that “I don’t have a monopoly on good ideas and we will be our best only when we all share our opinions and ideas.” Encourage dialogue by asking participants to tell you “what’s right, what’s wrong and what’s missing” from your thinking.

Everyone’s opinions and ideas should be considered so ask people who are quiet to share what they think.  Listen and consider the ideas put forth.  Implement good ideas and give credit where it’s due.  This practice reflects the character strengths of integrity, humility, curiosity and open-mindedness.

This is the forty-fifth post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others. Although the language, attitudes and behaviors focus on application in the workplace, you will see that they also apply to your relationships at home and in the community.

Lead with Vision in Group Knowledge Flow Sessions

Businessman Showing Cards

Photo Credit: StockImages

#44 Lead with Vision in Group Knowledge Flow Sessions

A knowledge flow session is a meeting that allows leaders to both inform and listen to members of their teams. Begin by sharing your Vision, i.e. your thoughts about what actions need to be done, by whom, and when each action needs to be completed. We call this “putting your cards on the table.”

In the coming weeks, I will share more helpful tips for facilitating knowledge flow sessions.

This is the forty-fourth post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others. Although the language, attitudes and behaviors focus on application in the workplace, you will see that they also apply to your relationships at home and in the community.

Connect by Holding Frequent Knowledge Flow Sessions

office meeting

#43 Hold Knowledge Flow Sessions Frequently

When new employees arrive they should participate in a Knowledge Flow Session on your organization’s history, mission, values and broad strategy. Major initiatives and annual plans should be communicated in Knowledge Flow Sessions with the number of participants small enough for conversations to occur.

Team Knowledge Flow Sessions should occur frequently to keep the team aligned and accountable (one organization we know calls their weekly operational Knowledge Flow Session the “Sweat the Details” meeting).

As plans change, consider holding Knowledge Flow Sessions to keep everyone in the loop.

This is the forty-third post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others. Although the language, attitudes and behaviors focus on application in the workplace, you will see that they also apply to your relationships at home and in the community.

Connect by Celebrating Team Successes

Office workers celebrating

#41 Celebrate Team Successes

When your team accomplishes a major goal, celebrate as a group with a party, meal, or outing. Ask people for suggestions about how to celebrate. If you can afford it, invite them to bring a significant other to join in the celebration. If your team includes remote employees, include them by scheduling the celebration the next time they visit the office or providing them with a gift card to a nice restaurant in their area.

This is the forty-first post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others. Although the language, attitudes and behaviors focus on application in the workplace, you will see that they also apply to your relationships at home and in the community.

7 Best Practices to Boost Employee Engagement

Smiling Group of Professionals

 

As seen on Fox Business and SmartBlog on Leadership.

What separates the best leaders from the rest when it comes to employee engagement?

Our research shows the best leaders communicate an inspiring vision and live it, value people and give them a voice. Here are seven of the 100+ best practices that leaders can use to engage people.

Leadership Advice: Ask, Don’t Order

Question Mark

#40 Ask, Don’t Order

When you want someone to do something, ask him/her, don’t order him/her to do it. Asking creates partnership while ordering reinforces hierarchy. Partnerships connect people to the process whereas emphasizing hierarchy by ordering them is disconnecting. By taking this approach, people are far more likely to trust you when you do need to issue orders in emergency situations.

This is the fortieth post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others. Although the language, attitudes and behaviors focus on application in the workplace, you will see that they also apply to your relationships at home and in the community.

New Approach to Reduce Dysfunctional Behavior at Work

Untangling the Mind Book CoverAs seen on Fox Business and SmartBlog on Leadership.

Is your boss or a co-worker increasingly irritable, angry, withdrawn or acting in a predatory manner?  Or are you noticing that behavior in yourself? With rising demands in today’s workplace, emotional and behavioral disorders have soared.  In Untangling the Mind: Why We Behave the Way We Do, Ted George, M.D., Clinical Professor of Psychiatry at George Washington School of Medicine and neuroscientist at the National Institutes of Health, helps us understand America’s surge in emotional and behavioral disorders, including those we see in the workplace.  Grasping “why” we instinctively react in certain ways is the first step in affecting change. 

Provide Clarity on Critical Actions

Typing

#39 Provide Clarity on Critical Actions

Make sure your direct reports know what you are counting on them to do and when it needs to be completed. The lack of clarity, especially on critical actions, undermines connection. When it comes to critical actions, it’s best to put them in writing.

This is the thirty-ninth post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others. Although the language, attitudes and behaviors focus on application in the workplace, you will see that they also apply to your relationships at home and in the community.