With all of the dialogue about how AI will shape our futures, let’s not forget to consider the impact of AI on one of the most important drivers of personal well being and organizational performance: human connection.
In this new article published in IE Insights, a publication of IE University in Spain, Katharine Stallard and I explore ideas raised by companies and individuals such as Aro, The Atlantic’s Adrienne LaFrance and Jonathan Haidt, Gallup’s Jon Clifton, The New York Times’ Kate Murphy, and the U.S. Surgeon General Vivek Murthy.
Ultimately, AI has tremendous potential to be used for good, but we need to be mindful of and intentional about mitigating the risks. As we write in our conclusion:
“Our devices are tools. We can decide how and when we use them. We can decide when we don’t. What makes us human, and what gives us joy and purpose on this Earth, is how we connect with one another and discover our common humanity. So, in order to get the best out of our technology – tools that will become increasingly more potent thanks to AI – we must safeguard our humanity, by protecting our in-person social time, strengthening our communities and networks, and by watching out for those us who might be less fortunate.”
Photo by Steve Johnson on Unsplash