One of my favorite business books is Paul Spiegelman’s Why Is Everyone Smiling?. Spiegelman is the CEO of Beryl Companies, a call center outsource company for the healthcare industry. On March 24-25 I’ll be moderating a session at the Conference Board’s Customer Experience Management Conference in New York City where Paul will be speaking. You can learn more about the conference at this link. And be sure to check out the above webcast I hosted with Paul.
Tag Archives: why is everyone smiling?
Employee Engagement: Resources for the Movement
Here are resources I highly recommend to anyone who is interested in getting up to speed and understanding employee engagement as well as staying plugged-in to the emerging employee engagement marketplace of ideas. I will continue to add to this post as I consider new resources and I encourage you to add resources you highly recommend to the comments section below.
Book Review: Why is Everyone Smiling?
Paul Spiegelman, CEO of the Beryl Companies, has written a wonderful book about Beryl Companies and its extraordinary culture. Rather than write a review of Paul’s book, I’m posting the review written by the business maven and book reviewer extraordinaire Robert Morris (see below). On Monday at 11:00 AM Eastern, I will be hosting a webcast with Paul Spiegelman and you can sign up for it by clicking on employee engagement.
Robert Morris review of Why Is Everyone Smiling?
Webcast: Beryl Companies’ Remarkable Corporate Culture
Tune in on Monday September, 29 at 11:00 AM Eastern to hear my guest Paul Spiegelman, CEO of Beryl Companies, talk about the remarkable corporate culture at Beryl and how it has resulted in high levels of employee engagement and retention. This organization is one of the best examples of a Connection Culture that I am aware of and Paul is an extraordinary leader and author of Why is Everyone Smiling?
For more about the webcast click on employee engagement.