| Date: | February 28, 2018 |
|---|---|
| Appearance: | Forbes Article: How Having a Culture of Connection Can Impact Your Customer Experience |
| Outlet: | Forbes |
| Format: | Other |
Many thanks to Forbes.com contributor Blake Morgan, host of The Modern Customer podcast, for interviewing me about how connection cultures positively influence customer experience. Read the article on Forbes and check out the link to the full podcast interview.