Thanks to my friend Deborah Mills-Scofield for sending me this article from Science Daily entitled “Exploring How Partners Perceive Each Others Emotion During a Relationship Fight.” It looks at how expressions of hard, flat or soft emotion are perceived and how such perceptions affect relationships. This research suggests that a leader’s ability to express appropriate emotions at appropriate times is important to keep people feeling connected to the them (and emotional connections are essential to employee engagement and alignment).
