Whenever possible, deliver your message in the preferred style of the listener: bullet point or paragraph. The “bullet point” person favorably responds to a style that is brief, to the point and supported by hard evidence of results. He/she will become impatient if made to wait for the bottom line. The person who prefers “paragraphs” is more open to hearing anecdotes, examples or explanations that help him/her understand and to soft evidence that infers a certain result.
This is the thirty-first post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others. Although the language, attitudes and behaviors focus on application in the workplace, you will see that they also apply to your relationships at home and in the community.