It’s one thing to know something intellectually—to learn interesting new data, to gain an understanding of why something works the way it does, to be inspired by a message—but if it stops there and you don’t develop heart knowledge, then you’re less likely to see meaningful or lasting change as a result. In our busy and full lives we need to engage both our head and our heart if something is going to “stick” and make a difference. It takes assent and action, knowing and doing, to arrive at “I understand. That makes sense. Now that I’ve experienced it, I get it.” Having a personal experience that validates or reinforces the head knowledge is often what it takes to know it in your heart and for the information to sink in and affect your attitudes, your words or your behaviors going forward.
Having a healthy workplace culture is important to the success of organizations in any sector, including the public sector.
PM Magazine, a publication of the International City/County Management Association (ICMA), recently explored the role culture plays in local government success. In the article, author Patrick Ibarra writes that while conventional wisdom seeks to address government challenges with additional resources, culture is actually the secret sauce to achieving higher levels of effectiveness. He also cites the Connection Culture framework as an example of the type of culture where government employees thrive.
You can read the full article on the ICMA website.
Is the relational culture of your group sabotaging creativity and innovation? I’m looking forward to speaking about this topic at the ATD 2021 International Conference next month in Salt Lake City.
Learn which culture sparks the identification of new products, processes, and organizational endeavors. I’ll also share which attitudes, language, and behaviors increase creative conversations and fuel innovation.
- Session Title: Boosting Creativity and Innovation Through Connection
- Available Session Times: Tuesday, August 31, 2021 from 5:00-6:00 PM and Wednesday, September 1, 2021 from 1:00-2:00 PM
I hope to see you at the conference!
Are you and your team preparing to return to the office after more than a year of remote work?
Recently, I had the opportunity to be interviewed by the talented team at IE Insights, IE University’s thought leadership publication for sharing knowledge on a variety of topics. I shared some insights on what managers can expect from employees based on the similar experiences NASA astronauts encounter when re-entering society after time in space.
Check out the approximately 5 minute video for a quick summary of what to watch for and how building a connection culture can ease the transition.
This week, I had the pleasure of being interviewed by Lee Newman, the Dean of IE Business School, in Madrid, Spain. We talked about Connection Culture, the current longing for connection coming out of the pandemic, and how leaders can be proactive to help reconnect their teams.
The conversation was broadcasted on LinkedIn Live and is available to watch on demand.
Astronaut crews living and working in space experience as a matter of course what many of us experienced unexpectedly during the SARS-CoV-2 global pandemic. Consider these similarities:
- They are physically isolated for a long period of time from family, friends, and the majority of their work colleagues.
- Their daily in-person interactions are limited to the few people they live with and their other interactions are intermediated through digital technology.
- Their home also serves as their workplace.
- They are surrounded by a dangerous environment that poses a threat to their physical health. (For them, the dangers include a lack of oxygen in outer space; for us, the danger has been the risk of contracting COVID-19.)
Many of you may be familiar with GRACE Under Pressure, a podcast hosted by John Baldoni. John is an executive coach and internationally known leadership expert who has authored many books on leadership.
As the world opens up again following COVID-19 pandemic lockdowns, employers that were previously accustomed to a steady hum of activity in the cubicles and corridors must decide if they are going to bring people back into the office full-time, continue to allow them to work remotely, or come up with a hybrid arrangement that provides for a mix of in-office and remote work. A positive way to view this decision is that it provides a fresh start, an opportunity to strengthen the relational subcultures throughout your organization.
One of the biggest challenges leaders face in leading remote teams is finding ways to keep members connected.
Recently, I had the opportunity to be a guest on the GovExec Daily podcast to talk about this issue and share a simple tactic for facilitating employee conversations: bringing back “show and tell.” Listen to the podcast to learn more about this tactic and how to implement it with your own team.
Recently, I had the privilege of being a guest on the Finding Brave podcast hosted by Kathy Caprino. A therapist, career coach, and author, Kathy is on a mission to help listeners – particularly professional women – access the courage they need to honor their true passions, talents, and values in life and work.