Tag Archives: teamwork

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Free Webinar: Re-energize Employees

BestPractices






Employees have been through a difficult season at work.  Layoffs, fewer resources and financial stress have taken a toll on employee enthusiasm, energy, engagement and alignment with their organization’s goals.  What should managers do to help employees recover, refocus and re-energize for the season ahead.  Jason Pankau and I are delighted to partner with the Best Practice Institute where we will be presenting a free hour-long webinar on the topic of re-energizing employees following the “Great Recession.”  The webinar will occur on July 14 at Noon EST. To read the webinar description and sign up:

  1. Click on this link
  2. Enter the Promo Code STPABP2 in on the right side (under the member sign-in box)
  3. You will be redirected to a page where you will need to enter information about yourself (i.e. your name, email and job position). After this page is filled out, you will be registered to watch the webinar for free!

This is a timely topic and we hope you will join us.

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    Employee Engagement: Beryl Companies


    One of my favorite business books is Paul Spiegelman’s Why Is Everyone Smiling?. Spiegelman is the CEO of Beryl Companies, a call center outsource company for the healthcare industry. On March 24-25 I’ll be moderating a session at the Conference Board’s Customer Experience Management Conference in New York City where Paul will be speaking. You can learn more about the conference at this link. And be sure to check out the above webcast I hosted with Paul.

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    Employee Engagement: Why Now, More Than Ever

    Reading this article in The New York Times about the mood in New Orleans now that its football team, the Saints, is in the Super Bowl, got me thinking about employee engagement.  The article identifies a factor that has boosted the morale of New Orleans residents. It is a factor that has a positive impact on employee morale, too. What is it?

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    Open the Books, Boost Employee Engagement

    Employee engagement increases when a business opens its books and invites employees to contribute their opinions about how to improve performance.  Here’s a wonderful story entitled “A Reluctant Retailer Decides to Open Her Book,” by Jack Stack, one of the pioneers of open book management. Jack is a hero in my book.  Years ago he saved a business and many jobs by creating SRC Holdings from a division that was going to be shut down by its parent company.  You can read about it in a book I highly recommend entitled The Great Game of Business.

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    Honoring Dr. King: When U2 Wouldn’t Back Down

    All that is necessary for evil to triumph is for good men to do nothing.

    – Attributed to Edmund Burke

    In honor of the Reverend, Dr. Martin Luther King, Jr., I’m posting an article I wrote that was published in The Economic Times in India and in the American Management Association’s Moving Ahead.  The article in part describes the time before a concert in Arizona when U2 received a letter that stated Bono, the band’s lead singer, would be killed if the band played the song Pride, which honors the life and legacy of the Rev. Dr. Martin Luther King, Jr.  The FBI told U2 it believed the threat was not a hoax.

    Although I don’t know for certain, I suspect that Bono reflected on Dr. King’s choice to speak out in the face of death threats.  Dr. King had the courage of his convictions and was willing to risk death to push back the evils of prejudice.  Now, Bono had to decide if he too was willing to speak out against evil and risk death because of it.

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    U2’s Unity Featured in the American Management Association’s “Moving Ahead” Publication

    u2-black-and-white.jpgAn article I wrote on the band U2 was just published by the American Management Association as the lead article in its popular Moving Ahead: Management Insights for Business Success publication. The article is entitled “Great Teams: The Extraordinary Unity of U2.” Thanks goes to Shari Lifland, the editor of Moving Ahead, who made some very clever changes from the original article that was published last month in The Economic Times in India.  

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    U2: The “Band” as Family

    Earlier this year I posted about the unity among the members of the band U2 and how it contributed to the band’s success.  Comments from several individuals made me dig much deeper into the band’s story (thank you Astid, David Zinger, Lee Smith and Rachel for enlightening me). What I discovered was an extraordinary journey the band made to evolve into the force it is today. 

    The article I wrote about it was published today in The Economic Times (in India) and it will be published later this year in two of the American Management Association’s publications (Moving Ahead and the AMA’s Catalog).  Here’s the link to     The Economic Times’ article. 

    Let me know what you think.