Tag Archives: Employee Engagement

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Closing Your Company’s “Leadership Gap”

The Office Cast, Photo Courtesy of NBC

The Office Cast, Photo Courtesy of NBC

Historically, leaders have relied on their internal networks and intuition to assess employee engagement and strategic alignment.  Tom Peters and Robert Waterman called it “management by wandering around” or “MBWA” in their classic book In Search of Excellence.

Just as intuition once tricked us into believing that the world was flat and the sun rotated around the earth, it is a flaw of human nature that most leaders are mistaken in their assessment of the engagement and alignment of people they lead. They don’t recognize employee engagement and alignment problems until they feel the pain from underperformance or face reality in the form of poor results from an employee engagement survey.

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To Connect, Learn and Apply the Five Languages of Appreciation

Wrapped gift#60 Learn and Apply the Five Languages of Appreciation

Ask your direct reports about memorable times when they received recognition at work. As they describe these times, ask questions to identify their primary and secondary languages of appreciation (also known as “love languages”).

The five languages of appreciation in the workplace are as follows: words of affirmation, quality time, acts of service, gifts, and physical touch. (Please note that physical touch is not a primary language of appreciation in the workplace.) To learn more, read Gary Chapman and Paul White’s The 5 Languages of Appreciation in the Workplace.

This is the sixtieth post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others. Although the language, attitudes and behaviors focus on application in the workplace, you will see that they also apply to your relationships at home and in the community.

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Corporations: Lessons from a College Football Halftime

 

Enthusiasm and energy will be on full display this Saturday as the #6 TCU Horned Frogs football team host the #7 Kansas State Wildcats at 6:30 pm EDT on Fox.  During halftime, TCU will celebrate the 10th anniversary of “Frogs for the Cure” which began in 2005 when TCU athletics partnered with Susan G. Komen Greater Fort Worth to sponsor the first ever pink-out halftime presentation at a university football game.

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To Connect, Affirm Your Colleagues

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#57 Affirm Your Colleagues

When you become aware of something a colleague did well, encourage him/her by saying so in person or sending a note or email. A handwritten note can be especially meaningful given the rarity of receiving such notes in the age of instant communication.

Remember that some people like being recognized publicly while others prefer private praise. Try to match your method of encouragement with your colleague’s preferred style whenever possible.

This is the fifty-seventh post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others. Although the language, attitudes and behaviors focus on application in the workplace, you will see that they also apply to your relationships at home and in the community.

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How to Keep Remote Employees Enthused, Energized and Engaged

Laptop screen showing remote team members on a video call

By Michael Lee Stallard and Colton Perry. As seen on SmartBlog on Leadership and Fox Business. 

A 49-year-old father of two hits his alarm clock at 6:30 a.m., starts a pot of coffee and prepares for his daily commute. For the past three years, Bill Lewis has worked for a large company based in the heart of New York City; even though his home in Texas is nearly 2,000 miles from the office, Bill’s daily commute only takes him a few steps. Along with a rapidly growing percent of America’s workforce, Bill Lewis is a telecommuter, a remote employee. He completes his daily assignments from his front porch, sends e-mails from a coffee shop down the street, and holds conference calls in his living room.

In the past 10 years, this type of work environment has become one of the fastest growing trends in the corporate world. According to the Census Bureau’s annual American Community Survey, it is estimated that telecommuting rose 79% between 2005 and 2012, and with the constant evolution of communication technology, this trend shows no signs of stopping. More and more companies are turning to remote employment as a means to lower costs and lock in skilled workers. It seems like a winning recipe, except for one large downside; technology can never fully replace the intangible benefits of human connection.

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Help Your Direct Reports Create Personal Development Plans

Coworkers who are friends at work talking

#55 Create Personal Development Plans

People are more engaged when they are striving and progressing toward goals.

Work with your direct reports to create personal development plans. Help them discover wise goals to advance their careers. Put disciplines in place to help them achieve these goals. Doing so will boost their effectiveness and their connection to you.

This is the fifty-fifth post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others. Although the language, attitudes and behaviors focus on application in the workplace, you will see that they also apply to your relationships at home and in the community.

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Connect Through Team Activities

Volunteers at Soup Kitchen

#54 Take Time for Team Activities

Consider activities that you can do together as a team. Pixar Animation has Pixar University to help create connection among employees.  Each employee has the option to attend up to four hours of classes each week. The university offers more than 90 classes from filmmaking to drawing. The motto on Pixar University’s crest is a Latin phrase meaning “alone no longer.”

Zappos gives its managers a budget for team-building activities. Team activities done away from work help people to truly focus on one another rather than be distracted by being in the workplace. Doing something fun together helps people to like one another and leads to more cooperation.

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Is It Ever Wise to Swear at Work?

Swearing-at-Work_stockimages_freedigitalphotos-dot-net

By Michael Lee Stallard and Katie Russell

You discover a careless error your administrative assistant made in printing a proposal you need to present to a potential new client in a few hours. Should you swear to express your frustration?

How about when you are speaking to the people you lead who are clearly not giving their best efforts?

How about if you are a woman in a male-dominated culture and you want to fit in?  Would cursing be wise in that situation?

A recent Quartz.com article argues that in circumstances like these, swearing is ok. We disagree. Let’s look at the rationale presented. 

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Help Colleagues in Need

Smiley face balloons looking up representing positivity

#53 Help Colleagues in Need

It connects with people when you reach out to show you care or help them during a time of need. The Beryl Companies has “Beryl Cares” to monitor the needs of employees and coordinate a response.

If you learn about a colleague who is sick, or has a serious illness or death in the family, respond in an appropriate way. Perhaps you could send a card to let him/her know you are thinking of him/her and offer to help if needed.

This is the fifty-third post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others. Although the language, attitudes and behaviors focus on application in the workplace, you will see that they also apply to your relationships at home and in the community.

Photo from Tim Mossholder on Unsplash

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Vince Lombardi’s Success Formula: “Task + Relationship Excellence = Results”

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I once attended a meeting where it seemed that everyone was focused on the people or relationships in a business and believed that doing so would bring success.

Don’t believe it.

Great leaders focus on achieving BOTH task excellence and relationship excellence. This dual focus produces sustainable superior performance.