Tag Archives: connection

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How to Keep Remote Employees Enthused, Energized and Engaged

Laptop screen showing remote team members on a video call

By Michael Lee Stallard and Colton Perry. As seen on SmartBlog on Leadership and Fox Business. 

A 49-year-old father of two hits his alarm clock at 6:30 a.m., starts a pot of coffee and prepares for his daily commute. For the past three years, Bill Lewis has worked for a large company based in the heart of New York City; even though his home in Texas is nearly 2,000 miles from the office, Bill’s daily commute only takes him a few steps. Along with a rapidly growing percent of America’s workforce, Bill Lewis is a telecommuter, a remote employee. He completes his daily assignments from his front porch, sends e-mails from a coffee shop down the street, and holds conference calls in his living room.

In the past 10 years, this type of work environment has become one of the fastest growing trends in the corporate world. According to the Census Bureau’s annual American Community Survey, it is estimated that telecommuting rose 79% between 2005 and 2012, and with the constant evolution of communication technology, this trend shows no signs of stopping. More and more companies are turning to remote employment as a means to lower costs and lock in skilled workers. It seems like a winning recipe, except for one large downside; technology can never fully replace the intangible benefits of human connection.

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Help Your Direct Reports Create Personal Development Plans

Coworkers who are friends at work talking

#55 Create Personal Development Plans

People are more engaged when they are striving and progressing toward goals.

Work with your direct reports to create personal development plans. Help them discover wise goals to advance their careers. Put disciplines in place to help them achieve these goals. Doing so will boost their effectiveness and their connection to you.

This is the fifty-fifth post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others. Although the language, attitudes and behaviors focus on application in the workplace, you will see that they also apply to your relationships at home and in the community.

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How to Become Indispensable to Your Clients

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What makes you indispensable to a client? So indispensable that she treats you as a valued partner and pays you well for a sustained period of time? The obvious answer is to have clearly demonstrable expertise in areas she values. This alone will open doors and close deals for you.

It won’t ensure long-term loyalty, however.

To become truly indispensable requires a human connection that nurtures trust. Integral to this type of connection is Shared Identity, Shared Empathy and Shared Understanding. 

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Connect Through Team Activities

Volunteers at Soup Kitchen

#54 Take Time for Team Activities

Consider activities that you can do together as a team. Pixar Animation has Pixar University to help create connection among employees.  Each employee has the option to attend up to four hours of classes each week. The university offers more than 90 classes from filmmaking to drawing. The motto on Pixar University’s crest is a Latin phrase meaning “alone no longer.”

Zappos gives its managers a budget for team-building activities. Team activities done away from work help people to truly focus on one another rather than be distracted by being in the workplace. Doing something fun together helps people to like one another and leads to more cooperation.

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Is It Ever Wise to Swear at Work?

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By Michael Lee Stallard and Katie Russell

You discover a careless error your administrative assistant made in printing a proposal you need to present to a potential new client in a few hours. Should you swear to express your frustration?

How about when you are speaking to the people you lead who are clearly not giving their best efforts?

How about if you are a woman in a male-dominated culture and you want to fit in?  Would cursing be wise in that situation?

A recent Quartz.com article argues that in circumstances like these, swearing is ok. We disagree. Let’s look at the rationale presented. 

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Help Colleagues in Need

Smiley face balloons looking up representing positivity

#53 Help Colleagues in Need

It connects with people when you reach out to show you care or help them during a time of need. The Beryl Companies has “Beryl Cares” to monitor the needs of employees and coordinate a response.

If you learn about a colleague who is sick, or has a serious illness or death in the family, respond in an appropriate way. Perhaps you could send a card to let him/her know you are thinking of him/her and offer to help if needed.

This is the fifty-third post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others. Although the language, attitudes and behaviors focus on application in the workplace, you will see that they also apply to your relationships at home and in the community.

Photo from Tim Mossholder on Unsplash

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Vince Lombardi’s Success Formula: “Task + Relationship Excellence = Results”

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I once attended a meeting where it seemed that everyone was focused on the people or relationships in a business and believed that doing so would bring success.

Don’t believe it.

Great leaders focus on achieving BOTH task excellence and relationship excellence. This dual focus produces sustainable superior performance.

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Establish a Team Vision Through Continuous Improvement Meetings

Two employees brainstorming ideas

#52 Hold “Continuous Improvement” Meetings

Periodically pull your team together for a session to identify innovative ways to improve.  The meeting could be focused on ways to increase revenue, reduce costs, improve quality and/or improve efficiency.  List the ideas, prioritize them, select a manageable set to focus on, assign responsibilities and track their completion.  Make this information available to the entire group.  Holding these meetings 3-4 times a year gets people thinking proactively about how to improve and gives them an opportunity to make a difference.

This is the fifty-second post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others. Although the language, attitudes and behaviors focus on application in the workplace, you will see that they also apply to your relationships at home and in the community.

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Connect Others Through “Flash Mentoring”

Employee connection with leader

 

#51 Employ “Flash Mentoring”

One way to match mentors and mentees is to ask them to commit to meet just once to see if both parties “click” (or “connect,” if you will) and if the mentor believes he/she has the knowledge/expertise and sufficient time available to meet the mentee’s needs and expectations. If both parties agree to continue, they should agree to a set number of additional meetings rather than leave the term open-ended. Unless both mentor and mentee agree to a set number of additional meetings, there is no commitment to meet again. “Flash mentoring” was a term coined by K. Scott Derrick in his work with 13L, a group of federal employees who share a passion for leadership excellence.

This is the fifty-first post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others. Although the language, attitudes and behaviors focus on application in the workplace, you will see that they also apply to your relationships at home and in the community.

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Celebrate Your Organization’s Culture Through a Blog

Women working on laptop at home

#50 Create a Blog to Celebrate Your Culture

Create a blog or intranet site where colleagues can post positive examples of people who live out the core values of your organization.  This provides employee recognition, encourages everyone to bring the values to life, and spreads positive examples and practices.  For example, see the “Nuts About Southwest” blog at www.blogsouthwest.com.

This is the fiftieth post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others. Although the language, attitudes and behaviors focus on application in the workplace, you will see that they also apply to your relationships at home and in the community.