We are Human Beings, Not Machines

Fired Up or Burned Out Book CoverWe are human beings, not machines. We have emotions, a conscience, hopes and dreams. We need to be respected, to be recognized for our contributions, to feel a sense of belonging, and we need autonomy, personal growth and meaning in our work. When these needs are met, it is life-giving.  When they are not met, it drains the life out of us.

When people relate to one another in ways that fail to reflect our shared humanity, it results in dysfunction.  Here are links to two recent articles that recognize the importance of emotions and the ability to connect with other human beings.  A New York Times magazine article entitled “The Korean Dads’ 12-Step Program” described a “Father School” where emotionally challenged Korean fathers learned to connect with their wives and children. And here’s a Wall Street Journal article entitled “On the Lesson Plan: Feelings” that describes business school efforts to help MBA students learn to connect relationally with others in the workplace.

Emotional Connections Essential to Employee Engagement

Here is a video from YouTube of a conversation I had earlier this year about leadership, employee engagement, productivity and innovation with Dr. Homer Erekson, Dean of TCU’s Neeley School of Business.  Our conversation occurred as part of the Tandy Executive Speakers Series that featured CEOs of outstanding companies such as Nieman Marcus, Southwest Airlines and The Container Store.

During our conversation we discussed how most leaders don’t understand the importance of emotional connections to the success of the their organization.  Learn more about the “Connection Cultures” that great leaders create by reading Fired Up or Burned Out.

Over-Connected, Are You?





Check out this thought-provoking presentation by MIT Professor Sherry Turkle.  It’s about the topic of her book entitled Alone Together. She does an outstanding job of articulating the risks of becoming addicted to virtual connections.

As human beings we need to feel connected to other people in order to thrive. I’ve written extensively about this in the Connection Culture Manifesto and in Fired Up or Burned Out.  We are human beings not machines.  We need to develop intimacy, trust and affection with our family members, friends and colleagues at work. Absent meeting the need for feeling connected to others, we dysfunction.  The subtle allure of feeling connected online can develop into addiction so we must guard against allowing virtual connections to crowd out time for face-to-face connection.  Striking the right balance is key.

In her presentation, Professor Turkle points out that virtual connection represents another threat in that it can crowd out time to be alone with ourselves.  I couldn’t agree more.  We need time to reflect on our lives and who we aspire to be.  This is essential to develop strength of character and moral confidence.  Nelson Mandela, in a letter he wrote in 1975 while incarcerated at Robben Island Prison, expressed this so well:

Employee Engagement Network Webinar and Slides

Employee Engagement and Connection from David Zinger on Vimeo.

Yesterday David Zinger and I held a webinar on Employee Engagement and Connection.  You can see a recording of the webinar above and here is a link to the slides used during the webinar.

The webinar was hosted by the Employee Engagement Network, a 3,500 member online community founded by David.  It was my good fortune to be the first speaker for the Employee Engagement Network’s inaugural webinar! If you are not a member of the Employee Engagement network already, I want to encourage you to join.  David will be the host for future webinars on employee engagement-related topics that you will not want to miss.

George Washington, Worthy of Praise?

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Today is Presidents’ Day in the U.S., a day in which we primarily celebrate our first president, George Washington. After reading the article “George Washington’s Tear Jerker” in The New York Times, one might ask, was Washington really the great leader he has been made out to be?  I asked myself that question during the summer of 2002 and began a journey to unpack truth from myth.  I went as far as contacting and speaking with Edward Lengel, the foremost historian on Washington’s generalship.  After doing my own research I wrote the following which became one of the chapters on 20 leaders in Fired Up or Burned Out.

First in Their Hearts

Richard Neustadt, Presidential Scholar at Harvard University, observed the following about George Washington: “It wasn’t his generalship that made him stand out . . . It was the way he attended to and stuck by his men. His soldiers knew that he respected and cared for them, and that he would share their severe hardships.”

To Achieve Excellence

Michael Lee Stallard and Jason Pankau

K. Anders Ericsson and his colleagues famously concluded that 10,000 hours of deliberate practice are required to achieve excellence and expert status.  Malcolm Gladwell popularized Ericsson’s 10,000 hour rule in his book Outliers.  What many forget is that Ericsson’s research also concluded the experts benefitted from coaching and mentoring by people who told them the truth, even when it was painful to hear.

The point here is that no one becomes great at anything without coaching and mentoring.  Do you have coaches and mentors in your life who help you learn, grow and develop into the person you want to become?  Do you want to be better at exercising and eating healthy?  Why not ask someone you know who is good in those areas to mentor you.    Do you want to be a better listener?  Ask a good listener you know to give you suggestions about how to improve.  Want to be a better parent and spouse?  Ask your children and spouse how you can improve.

Michael Lee Stallard is president of E Pluribus Partners.  Jason Pankau is the president of Life Spring Network, a Christian ministry.  They write, speak and teach workshops on leadership and employee engagement. Michael and Jason are co-authors of the bestselling book Fired Up or Burned Out.

Community: Often Overlooked Cause of Good Health

A couple years ago I had the good fortune to meet Malcolm Gladwell at a Rotman Business School event and tell him how much I enjoyed his work. One of my favorite stories in Malcolm’s latest book entitled Outliers is about Roseto, Pennsylvania.  As it turns out, residents of Roseto were outliers in terms of their good health. A curious doctor set out to understand why.   After a methodical study he concluded that it wasn’t diet or exercise that mattered.   The reason Rosetans were living longer was the culture they lived in.  As Malcolm wrote:

In transplanting the paesani culture of southern Italy to the hills of eastern Pennsylvania the Rosetans had created a powerful, protective social structure capable of insulating them from the pressures of the modern world. The Rosetans were healthy because of where they were from, because of the world they had created for themselves in their tiny little town in the hills.

“I remember going to Roseto for the first time, and you’d see three generational family meals, all the bakeries, the people walking up and down the street, sitting on their porches talking to each other, the blouse mills where the women worked during the day, while the men worked in the slate quarries,” Bruhn said. “It was magical.”

Thanks to The New York Times, you can read the wonderful story Malcolm wrote about Roseto, PA at this link.