Michael Lee StallardNew Research: Relationships Make Hospitals Great – Michael Lee Stallard http://www.michaelleestallard.com Helping Leaders Create Cultures that Connect Sat, 18 Apr 2026 20:49:19 +0000 en-US hourly 1 New Research: Relationships Make Hospitals Great http://www.michaelleestallard.com/new-research-relationships-make-hospitals-great http://www.michaelleestallard.com/new-research-relationships-make-hospitals-great#comments Mon, 21 Mar 2011 00:54:50 +0000 Michael Lee Stallard http://www.michaelleestallard.com/?p=4459 The New York Times recently had an article entitled “What Makes a Hospital Great” that described new research concluding a hospital’s culture and the quality of relationships were the most important factors determining patient outcomes. This finding is consistent with our research that concluded leaders must be intentional about developing both “task excellence” and “relationship […]

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]]> The New York Times recently had an article entitled “What Makes a Hospital Great” that described new research concluding a hospital’s culture and the quality of relationships were the most important factors determining patient outcomes. This finding is consistent with our research that concluded leaders must be intentional about developing both “task excellence” and “relationship excellence” in order to achieve sustainable superior performance.  If leaders focus on task alone the eventual failure of relationships will sabotage excellence.

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