John Timmerman, Corporate Vice President of Operations at the Ritz-Carlton Hotel Company, L.L.C. (click here for his bio) was my guest on a recent webcast on Brighttalk.com’s Leadership and Employee Engagement Channel. You can see the webcast by clicking on employee engagement.
During the webcast John identifies a variety of Ritz-Carlton practices that hep make it a Connection Culture including: Read more »
Please join me as I host a webcast with Charles W. “Willy” Moore Jr. on January 14, at 11:00 AM Eastern. When I spoke to a group of leaders at Lockheed Martin last year I heard Willy share his thoughts on leadership. He impressed me with his wisdom and extensive experience as a Vice President responsible for a major group at Lockheed and as a Vice Admiral during a distinguished 36-year career in the United States Navy. During his Navy career, Vice Admiral Moore served as a Deputy Chief of Naval Operations, Fleet Readiness and Logistics, Commander, U.S. Naval Forces Central Command and Commander, U.S. Fifth Fleet (1998-2002). In this role VADM Moore commanded all U.S. Naval Forces throughout the Middle East and the Horn of Africa during a time of nearly constant combat. VADM Moore led his forces in combat operations including Infinite Reach after the 1998 Embassy bombings in Kenya and Tanzania, Operation Desert Fox in Iraq and subsequent combat in the no-fly zone, Operation Southern Watch, Operation Determined Response after the terrorist bombing of USS Cole and Operation Enduring Freedom in Afghanistan fighting the global war on terrorism.
This is a webcast you don’t want to miss. To sign up for the live webcast or to hear a recording, click here.
On Friday, January 23 at 12:00 PM Eastern Time, I hosted a 30 minute webcast with Tim Sanders, Author of the newly released book Saving the World at Work. Tim also wrote two other outstanding books entitled The Likability Factor and Love is the Killer App. Tim has deep experience in cutting-edge businesses and marketing. He was the Chief Solutions Officer at Yahoo! and later their Leadership Coach. Prior to his senior positions at Yahoo!, Tim created and led the Yahoo! ValueLab, an in-house “think tank” which delivered futuristic insight to the company’s partners and clients. To hear the webcast click here.
During the recent webcast I did for the American Management Association, participants submitted more questions than we were able to answer in the allotted 15 minutes for Q&A. The AMA sent me the questions so that I could answer them on my blog. Although I am not able to answer them all at once, I will continue to chip away at the list and post all the answers below. Read more »
This Thursday November 6 at 11:00 AM Eastern, I’ll be participating in a webinar hosted by Lee White of E Quint Consulting. The webinar is titled “The Connected Enterprise: Using Social Connectivity to Drive Productivity.” It will consist of a panel discussion with Lee Bryant, Co-Founder, Headshift, Mark Scrimshire, Founder, Ekive and yours truly.
The focus of the conversation will be around the factors that contribute to a successful Enterprise 2.0 implementation, and practical advice for carrying out such a project. Some of the questions the panel will address include:
Don’t miss what is certain to be an enlightening conversation about the intersection of Enterprise 2.0 and corporate culture. To register for this webinar, click here.
Join me this Thursday at 11:00 AM Eastern when I will host a presentation by Marc Effron, Vice President of Talent Management at Avon and head of The New Talent Management Network. Marc is a thought and practice leader in talent management who is challenging industry practices when it comes to developing talent. Tune in to learn more about how Marc and his team have transformed Avon into one of the leading talent engines worldwide. You can sign up to attend the free webcast by clicking on employee engagement.
Paul Spiegelman, CEO of the Beryl Companies, has written a wonderful book about Beryl Companies and its extraordinary culture. Rather than write a review of Paul’s book, I’m posting the review written by the business maven and book reviewer extraordinaire Robert Morris (see below). On Monday at 11:00 AM Eastern, I will be hosting a webcast with Paul Spiegelman and you can sign up for it by clicking on employee engagement.
Robert Morris review of Why Is Everyone Smiling? Read more »
Tune in on Monday September, 29 at 11:00 AM Eastern to hear my guest Paul Spiegelman, CEO of Beryl Companies, talk about the remarkable corporate culture at Beryl and how it has resulted in high levels of employee engagement and retention. This organization is one of the best examples of a Connection Culture that I am aware of and Paul is an extraordinary leader and author of Why is Everyone Smiling?
For more about the webcast click on employee engagement.
Tomorrow morning at 11:00 AM EST I will host a webcast with my guest Kristina Patrick, Senior Project Manager for Outreach and Business Development at H&R Block. When H&R Block’s new leaders wanted to engage employees by involving them in a conversation about the firm’s activities, they turned to Kristina. With a meager budget Kristina and her colleagues produced a remarkable internal news and social media platform that had H&R Blockers buzzing. Tune into this webcast to hear how you and your company can increase employee engagement and get the biggest bang out of your internal communications and social media budgets. You can sign up to attend by clicking on employee engagement.
When you look at the companies that Jim Collins has identified as being great, few could be described in those terms today. Why? The short answer is that companies change. Or more specifically, the people leading them change. Collins identified so-called “Level 5 Leaders” as one of the attributes of great companies. These leaders combine a determination to build a great organization with personal humility. No factor is more important to an organization’s success that having Level 5 Leaders because they have a positive effect on employee engagement. They infuse the organization with values such as excellence, work ethic, open-mindedness, humility, and courage to speak truth. These are values that help create a Connection Culture, primarily by increasing the elements of Vision (Inspiring Identity) and Voice(Knowledge Flow) in the organization’s culture.
When a Level 5 Leader hands over the organization to a leader who isn’t a Level 5, the new leader may fail in several ways. He may not be openminded causing people to fear telling him the truth. Lacking sufficient knowledge to make optimal decisions, he makes suboptimal decisions and the organization’s performance declines. Lacking humility, he may fail to be participative by not informing or seeking the opinions and ideas of others. When this value cascades throughout the organization, 75-80 percent of employees will become disengaged so that they stop putting their best efforts in their work and they stop communicating. The failure of communication, once again, leads to suboptimal decision-making and performance decline. The point here is that developing and selecting leaders is critical to sustain superior performance. An organization may be great for a season with a Level 5 Leader on top but if it fails to develop a pipeline of Level 5 Leaders, however, you can be sure it won’t remain there.
Who is responsible for talent management in your organization? Does she have the CEO’s ear? Does he have the resources required to get the job done? Your organization’s future depends on it.
Marc Effron, VP of Talent management at Avon and head of the New Talent Management Network, is a thought and practice leader in talent management. He will be my guest in a webcast on the October 30 at 11AM Eastern. Marc will talk about how he and his team have transformed talent management at Avon with the “One Page Talent Management” approach they developed. You can sign up to hear this webcast live by clicking on employee engagement.
Michael Lee Stallard is President of
E Pluribus Partners.
Find out about Michael's latest book, Fired Up or Burned Out.
