Today and tomorrow I’m in NYC as one of the bloggers invited by HSM to cover its World Business Forum.

What has struck me about the emerging theme here this morning is that more individuals in the business community are recognizing the importance of factors beyond the obvious tasks of business.  A model we use in our book Fired Up or Burned Out is Task Excellence + Relationship Excellence = Sustainable Superior Performance.  At this conference, I hear a steady drumbeat of speakers who say that our organizations desperately need to develop Relationship Excellence. By Relationship Excellence I mean the relationship employees have with their organization’s identity, the relationship employees have with each other and the relationship employees have with their day-to-day jobs.  Consider, for example, the following quotes: